What happens after a free-trial request?
Every request enters a pending queue for manual review. The team confirms availability, trial duration and installation instructions. The form does not take payment details or start a paid plan. Keep your request reference for follow-up.
What does a connection mean?
A connection is an active stream. Choose one screen for one viewer at a time, or up to five if different people watch simultaneously. Installing a player on several devices does not create extra connections.
How do prices and payment work?
The plans show full-term prices fetched from our current site settings. Checkout charges USD; any local-currency estimates are labelled separately. Review the selected duration, connection count and amount before paying. Contact support if something differs.
What if the setup needs help?
Support is available 24/7 to help get a supported setup working. Send the device, player, error and time of the issue. The team can check configuration and the available server options. This is a setup-help commitment, not an unconditional promise about every network or programme.
Is every stream 4K or 8K?
No. HD, FHD, UHD and 4K are available depending on the source; selected sources may offer 8K. Your display, player and broadband must support the format. EPG and catch-up also vary by channel.